At Natty Peptides, we understand that trust is earned—not assumed. In an industry where quality, purity, and transparency matter more than anything else, we believe every customer deserves the confidence of knowing exactly what peptides they are working with.. That’s why we created our Independent Quality Assurance Guarantee (IQAG)—a policy designed to remove uncertainty and replace it with complete clarity.
The IQAG is our commitment to you: if you want to independently verify the purity of any peptide you purchase from us, we support you 100%. We actively encourage customers to submit products for certified analytical testing through reputable third-party laboratories such as Janoshik, Amino Asylum Labs, or any recognised peptide verification facility. We believe this level of transparency should be the standard for the industry—not the exception.
What the IQAG Means for You
Whenever you purchase a peptide from Natty Peptides, you have the right to verify its purity through an independent lab of your choosing. If the results come back showing that the batch you received is not at least 99% pure, Natty Peptides will take full responsibility. We stand behind the integrity of our products, and if a batch does not meet the quality level we promise, we believe you shouldn’t bear the financial burden of that discovery.
Under the Independent Quality Assurance Guarantee, Natty Peptides will:
1. Fully Refund the Cost of Your Peptide Order
If testing reveals that the purity of the peptide you purchased falls below our 99%+ standard, we will issue you a complete refund for the cost of the product. No restocking fees, no partial credit—just a straightforward, full refund sent back to your original method of payment. We aim to make the process simple, fair, and fast.
2. Reimburse You for the Cost of the Third-Party Test
We appreciate customers who take the initiative to verify product purity. Independent lab tests help strengthen trust within our community and keep the quality of the industry moving in the right direction. If your test comes back below 99% purity and you provide documentation of the test fee—such as a receipt or confirmation of payment—we will reimburse the full cost of that test as well. This means you’ll never lose money for wanting transparency.
How to Submit a Test for Reimbursement
If you conduct an independent analysis and need to claim a refund or reimbursement, simply send us the following:
- A copy of your lab test results from a recognised analytical testing facility
- Proof of payment for the test (receipt, invoice, or transaction record)
- Your Natty Peptides order number or proof of purchase
- email to support@nattypeptides.com
Once received, our team will review the documentation and if satisfied and genuine will process your refund and test reimbursement promptly.
Our Commitment to Transparency
The IQAG isn’t just a policy—it’s a reflection of our philosophy. At Natty Peptides, we want customers to feel fully confident in the products they buy. Independent testing keeps us accountable and ensures the peptides we supply consistently meet the strict purity criteria we advertise. Your results matter. Your trust matters even more.
Natty Peptides will always champion transparency, third-party verification, and rigorous quality oversight. With our Independent Quality Assurance Guarantee, you get peace of mind knowing that purity isn’t just a claim—it’s a promise.